Navigating the world of social care can be overwhelming — especially if you or a loved one are accessing support for the first time.
At Oran Homecare, we believe in making things clearer. That’s why we’ve created this simple guide to help you understand the different social care
professionals you may meet, and what each one does. If you live in Fife, Perth or Angus, here’s a helpful overview of the key roles involved in supporting your care and independence at home.
Care and Support Workers
These are the friendly faces you’ll see most often. At Oran Homecare, our Care and Support Workers provide personal care such as washing, dressing, meal preparation, medication support, and companionship. They’re trained professionals who help you stay independent and safe in your own home.
Main role: Daily practical support and personal care
Who we help: Older adults, people with disabilities, long-term health conditions, or those recovering after hospital discharge.
Social Workers
Social Workers are employed by the local authority. Their job is to assess care needs, coordinate support services, and ensure people receive the right level ofhelp. If you’re referred for a care assessment in Fife, Perth or Angus, it’s likely a social worker will be your first point of contact.
Main role: Needs assessments, care planning, safeguarding
Who they help: Anyone who may need ongoing support or protection due to age, illness or disability.
Occupational Therapists (OTs)
Occupational Therapists assess how your home environment affects your daily life. They may recommend mobility aids, bathroom equipment, or larger home adaptations like ramps or stairlifts. OTs are essential in helping people live more independently and safely at home.
Main role: Assess daily living challenges and recommend equipment or adaptations
Who they help: Anyone with mobility issues, illness, injury or disability.
District Nurses and Community Health Teams
These are NHS professionals who work alongside carers to support people with medical needs at home. They might help with wound care, medications, or chronic conditions. Oran Homecare often works closely with these teams to provide consistent, joined-up care.
Main role: Deliver clinical care in the community
Who they help: People with complex or ongoing health needs